Questions
Asked and answered.
If yours isn’t here, write to us — a person answers, and we’ll tell you honestly if Akordo isn’t the right fit.
01Who is Akordo for?
Hospitality businesses that run a rota: cafés, bars, restaurants, hotels, bakeries, fast food, lounges and catering. If your team works in shifts and isn't sitting at a desk, it was built for you.
02Is there really a free trial?
14 days, everything unlocked, no card. It applies to your first business. If you later open a second one under the same login, that one starts on a paid plan.
03How do I pay?
By bank transfer. Choose your plan in the app and you'll get the account details and a reference code. Once the transfer arrives we activate the month. No card is ever stored.
04Does my team need to install anything?
No. Akordo opens in the phone's browser and is built for that screen first — they tap a link, log in, and it behaves like an app. Nothing to download, nothing to keep updated.
05Who can see pay rates?
The owner only. Managers build schedules and clear requests but never see a rate or a cost figure — not even their own. That line is enforced in the database itself, not just hidden in the screen.
06Is my business data kept separate?
Yes. Every business is isolated at the database level and the rule is checked on every single query — one business can't read another's data even if something in the app went wrong.
07What if I outgrow my plan?
Akordo warns you as you approach your staff or venue limit, and you can move up a plan whenever you like from the billing screen.
08What happens if I stop paying?
A 5-day grace period, then a pause — never a deletion. Everything keeps working for 5 days after a payment is late. If it still hasn’t arrived, the schedule locks for everyone except the owner’s own billing page — nothing is ever deleted, and paying brings it all back immediately.
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Give your team a week they can trust.
Set up the business, build one week, publish it. You’ll know within an afternoon whether it fits how you work.
14 days free · no card · cancel any time